Responsible use

OK Rummy is for adults, only.

Real-money gaming carries financial risk. OK Rummy is committed to providing a safe environment for adult players and to supporting anyone who needs help.

Ground rules

Tools available on your account

Deposit limits

Set a daily, weekly or monthly deposit limit during sign-up or anytime from your account menu.

Time-out

Take a short break by enabling a time-out. Time-outs are temporary and reversible after the window expires.

Self-exclusion

Request self-exclusion to block access to your account for a defined period. The brand confirms the request through the support inbox.

Session reminders

Receive reminders during long sessions to help you keep track of time and spend.

Recognising risk

If you find yourself chasing losses, hiding play from family, or feeling anxious about stopping, treat it as a signal to pause. Self-exclusion and time-out are first-line controls. Outside help is available from organisations that work with problem gambling support.

How to open a responsible-use request

  1. Open Contact.
  2. Send a clear subject line (for example, "Self-exclusion request") and a brief description.
  3. Keep the window open. The support desk will reply in the same conversation.

If you need help now

If your play is causing distress, take a time-out or open a self-exclusion request. Outside support organisations are listed in the responsible-use surface inside the access route.

Open Contact Read FAQ

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